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FAQ's - Frequently Asked Questions
When you have found an item you wish to purchase, simply click on the âADD TO CARTâ button. Once you are ready to check out your purchase click on the âCARTâ button then click again on âCHECKOUTâ and follow the prompts.
FILL OUT out the necessary information on the CHECKOUT PAGE before checking out.
PERSONAL IMFORMATION: This will display the user currently logged into the website. If you have multiple accounts please insure that the correct account you wish to make payment from has been logged in.
DELIVERY ADDRESS: Select the correct address if you have multiple addresses.
SHIPPING METHOD: Select COURIER or COLLECTION.
Please note free delivery applies only to orders over R950.
We charge R85 delivery fee to anywhere in South Africa.
Delivery of order takes 2-3 working days.
PAYMENT: Please select the required form of payment âPay by EFTâ or âCard Payment via Payfastâ. Follow the instructed steps.
Once all information has been filled in please click the âOrder with an obligation to payâ button.
We have 4 payment options:
1. Pay using PayFast using your credit or debit card. PayFast also accepts Mobicred, Zapper and other options.
2. Pay with a manual EFT option. You do an EFT from your bank account and email us the proof of payment. (Our banking details are displayed on the order confirmation email.)
3. Pay by Installments through PayJustNow - offering you 3 equal interest-free instalments. Zero-risk. Goods up-front.
4. Directly deposit cash into our account at your nearest Nedbank Branch. Simply choose the Manual EFT option on check out, then go to your nearest Nedbank branch and do a cash deposit into our account and send us a photo of the Deposit Slip.
Once the order has been confirmed and fully paid, your parcel will be packed and dispatched. You will receive an email when your order is on the way with a tracking number to follow your parcel enroute.
The Courier Guy (www.thecourierguy.co.za) is our preferred service provider.
Delivery takes 2-3 DAYS (excluding weekends and public holidays).
Dear jewellery lover
Finding great quality, unique jewellery that is affordable is a difficult task...
Browsing the web for hours keeps on bringing up the same boring jewellery lacking in quality and/or affordable price points.
Every day, hundreds of thousands of people walk past shops, glancing at the pretty jewellery in the window. But often they donât take one step forward...
Why?
Because they are missing the chance to buy something extra special - something that is truly unique and beautiful, rather than simply âprettyâ.
Let's be honest for a second...
Choosing a special gift can be a true challenge.
How do you find the best present for the right person?
You keep finding jewellery that doesnât stand out enough to be noticed, just the same old thing over and over with no variation or flash of originality.
You know that a new accessory is a perfect gift for any woman.
The problem is...
You can't find anything unique enough to be your piece. Finding quality, affordable sterling silver jewellery that is not mass-manufactured and uninspired is hard to find.
So many jewellers just replicate what has gone before, or use material that isnât sterling silver at all.
We donât!
And we get excited about new designs and ideas.
Wearing unique jewellery can uplift your mood, boost your confidence and inspire you!
Let me ask you thisâŠ
Are you dreaming about someone special?
Missing someone you love and canât wait to surprise them with jewellery that makes a difference?
Do you need a gift for that important moment?
This is where Poppy Dot Designs comes inâŠ
At Poppy Dot Designs we believe quality jewellery doesnât have to cost the earth, so we work hard keeping our prices low. Our pieces are inspired by timeless and classic designs, with its endless fascinating shapes, colours and textures.
There may never be anything as perfect as the first snowfall or as beautiful as a butterfly just after it emerges, but itâs possible to make everything you do and everything around you more unique and better by staying present and paying attention.
Poppy Dots Design offers fabulous sterling silver jewellery at prices that delight. This is possible only because we prefer our customers to pay for the quality, not the brandâŠ
Explore our jewellery collection and see for yourselfâŠ
Beautiful necklaces, earrings & bracelets to adorn your body with meaningful symbolism.
The best thing?
You will be able to choose your favourite pieces from the comfort of your own home.
We all know the pain of boring jewellery. The same old designs, always the same prices...
From our own creative imagination to your hands, we have created a beautiful selection of sterling silver jewellery pieces which you will truly deserve to have.
Be it a birthday gift for a friend, a meaningful gesture on a special day or an everyday piece - each piece of jewellery will uplift your mood, boost your confidence and bring you many compliments.
At Poppy Dots Design we are serious about each and every customer enjoying their shopping experience with us, especially if it is your first purchase with us. We will try our very best to meet all your expectations with an amazing delivery service.
Poppy Dots Design will help you find the perfect gift. Or maybe youâll see something pretty to celebrate an occasion with?
Either way, Poppy Dots Design specialises in meaningful jewellery at affordable prices so everyone can have something pretty to have or to hold. Poppy Dots Design has something for every moment in life.
