We strive to give you our very best - please feel free to send us your questions through the Contact us page - we will gladly respond.
Q: If I live in or around Somerset West, can I collect my order to save on the courier cost?
A: Yes! Please choose COLLECTION as shipping option to avoid the courier costs. A suitable time for collection can be arranged by email.
Q: Do you have a show room?
A: NO, we do not have a show room or a shop that is open to the public. We are online based.
Q: What is your return or exchange policy?
A: We offer a 100% satisfaction guarantee. If you wish to return or exchange a product - no problem! It must be returned within 7 days of receipt in the original packaging and unworn. We charge a restocking fee of R120 and will gladly assist you with the necessary arrangements of the courier.
Q: Which courier company do you use?
A: The Courier Guy
Q: How long does delivery take?
A: Once payment has been received, delivery normally takes 2-3 days - unles your address falls in an outlaying farm area.