Poppy Dots Design International Shipping Policy

At Poppy Dots Design, we are so excited to share our jewellery with the world! We take care to ensure that your orders arrive safely and as quickly as possible, no matter where you are. We have partnered with TUNL, offering reliable global express shipping via FedEx and UPS, along with a more affordable economy option for our International customers.

Express Shipping (Worldwide via FedEx & UPS)

• Estimated Delivery Time: 4–7 working days
• Tracking: Fully tracked
• Duties and Taxes: included in shipping fee, so no nasty surprises once your parcel arrives.
• You can select your preferred shipping option during checkout. Once your order is placed, we will carefully prepare and ship it using your selected shipping method.
• Delivery Times: These are estimated shipping windows. Delays may occur due to customs processes and local courier operations in your country.
• Tracking: Once your order ships, you’ll receive a tracking number so you can follow your parcel every step of the way.
• Duties and Taxes: Included in the shipping fees.
• Returns: At this time, we do not offer returns or refunds on international orders shipped outside of South Africa.

If you have any questions or need more details about your shipping options, please feel free to contact us at info@poppydotsdesign.com